-
Dec 2024 - Present
Software Engineer
Erasmith Technologies Pvt. Ltd.
Noida (Onsite)
Backend engineer contributing to the development of HyphenDesk, an internal ITSM (Information Technology Service Management) platform built using a microservices architecture.
• Developed scalable RESTful APIs using Python FastAPI, supporting core modules such as user management, incident management, service management, and configuration management.
• Designed relational data models and implemented database operations using MySQL and PostgreSQL, ensuring efficient data handling and integrity across services.
• Built a scalable log streaming and observability pipeline using Apache Kafka for log ingestion and Promtail + Grafana Loki for centralized log aggregation, enabling reliable monitoring, faster debugging, and improved system visibility across microservices.
• Worked within Linux-based production environments and deployed containerized services using Docker, supporting CI/CD and automated deployments.
• Contributed across the full development lifecycle including system design, database schema design, API development, integrations, and production deployment.
• Developed a Retrieval-Augmented Generation (RAG) based chatbot using LLM APIs to answer queries from internal documents, involving document ingestion pipelines, retrieval logic, and backend service exposure.
• Handled production troubleshooting, infrastructure debugging, and independent service deployments in a real-user operational environment. -
April 2024 - May 2024
Machine Learning Intern
CodeSpeedy Technologies Pvt. Ltd.
Kolkata, West Bengal
I was responsible for developing technical contents based on Machine Learning, which is not already present on the official website and which does not involve any kind of plagiarism. I published 3 articles during the period of my internship on the website- www.codespeedy.com.
Links of my published articles- https://coderspacket.com/posts/author/sidsharma7102/